How Princh made life a little easier for Randers Library
Denmark
“We are very happy to get Princh as a solution for our library because it’s easy to use and we also believe the visitors have taken it to their hearts and they use it every day” explains Mads Mejer Frederiksen, librarian at Randers Library in our video testimonial for Princh.
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Read stories straight from our customers.
Lapeer District Library
USA
Lapeer District Library is a seven-branch library system that operates in rural mid-Michigan. They wanted a system that would allow direct printing from devices at all of the branches and was easy for staff to use. Lapeer District Library implemented Princh’s printing solution May 2018.
After launching the service, the staff recognized that adding Princh at the library has become a valuable service they can offer to the people of Lapeer County. “I think what we enjoy most about Princh as staff members is the ease of the product and that it’s filling a need for patrons we previously couldn’t offer.”
South Ayrshire Libraries
Scotland
South Ayrshire Council’s Culture and Library Services have 11 public libraries and a mobile library service. Before Princh, the libraries had problems with unwanted printouts, lack of payment options, and no mobile printing solution for their visitors.
After launching the service, the staff recognized that adding Princh to their libraries has helped them overcome their previous challenges and appreciated the benefits of the new printing solution. “It is easy and convenient for our customers.”
Royal Borough of Kensington and Chelsea
England
The Royal Borough of Kensington and Chelsea is a unique central London borough that has the third highest population density in London. Before Princh, the libraries were losing visitors looking to print because their prior print service and setup was complicated and rigorous.
After launching Princh, the library staff and visitors have found printing to be simple. The libraries have overcome their previous challenges and now are able to offer printing for all visitors effortlessly and efficiently. The benefits have been appreciated. “We use Princh because it is simple and easy”.
Obion County Public Library
USA
Obion County Public Library has the third largest public library collection in the Western part of Tennessee. Before Princh, the library had problems with releasing print jobs, looking up past print releases, and sometimes print jobs would get lost.
After launching the service, the staff recognized that adding Princh at the library has helped them overcome their previous challenges with printing by offering a simple solution for patrons to print from all devices. “It really just made every aspect of printing easier, far easier than I ever thought possible.”
Söderhamn Bibliotek
Sverige
Söderhamn Bibliotek ligger i Söderhamn, Sverige. Biblioteket ville tillåta självbetjäningstryck för sina besökare, samtidigt som man undviker oönskade utskrifter.
Efter att ha lanserat tjänsten är besökarna praktiskt självförsörjande, förlitar sig endast på egna mobiltelefoner att skriva ut. “När de väl hade provat Princh och insåg hur enkelt det var så var de väldigt nöjda.“
Randers Library
Denmark
Randers Library has always been at the forefront of innovation at Danish libraries. Before introducing Princh, Randers Library didn’t have any sort of printing system to support the users or staff at the library. Randers Library implemented Princh’s full solution in early November 2015.
After launching the service, the staff recognized they are saving a lot of time not having to assist their users in need of printing. “The service has benefited everyone. Users don’t need to sign up in the system and, as the payment method is electronic, library staff does not need to hand any payments or deposit money in the bank. Now, they have more time to help users with borrowing books and doing research”, points out Hans Nielsen.
Horten City Library
Norway
Horten Library is a branch library part of the Vestfold County Libraries in Norway. A challenge they faced regarding printing was that there were users who would accidentally print more pages than they needed to and their previous printing solution did not offer users the capability to print from their mobile devices. Horten Library made Princh available to their visitors in May 2017.
“The most important aspects we like about Princh is the ability to print and pay from all devices and that users can print without assistance from a library staff member, making the process more efficient for both the user and the staff.“
Studenterlauget Aarhus University
Denmark
As one of the largest student unions in Denmark, Studenterlauget which is based at Aarhus University serves over 3000 students by providing many services including 24/7 printing availability at the Studenterlauget Office.
After implementing Princh in early 2016, Studenterlauget was able to greatly reduce the time their staff spent on troubleshooting printing problems. Students are now able to print not only from the web or on the office PCs but also from their mobile devices. Finally, Studenterlauget was able to expand the number of students they offered printing services to, as Princh does not require user accounts, any student at the university could pay and print whenever they needed to.
What our customers like about Princh
“We finally found a print solution for our users which our municipal IT also fell for.”
“I regret that we did not get started with Princh right away when I heard about it the first time. Had I known how easy it is to implement, we would have done it right away.”
“Princh is just really easy to use. It makes it easy for people to come in with last-minute printing to quickly get what they need.”
“We have had Princh for 1,5 years now and are very happy. Before Princh we spent a lot of time helping users with printing. With Princh our users are now 100% self-reliant. That means a lot fewer resources spent on printing by the staff.”
“Clever that the users have to pay before they print, and those who want to can pay by credit card directly in the computer”
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