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For Libraries2022-10-17T13:58:02+02:00

Printing, Copying, Scanning and Payment for Libraries

Princh is the only solution made for – and with – libraries.

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Our products

Princhy the librarian

What products do we offer?

BYOD Printing

Our Bring Your Own Device (BYOD) solution simplifies the printing process for everyone! Your library visitors will be able to easily and intuitively submit documents from their own devices and seamlessly complete the printing and payment process without assistance. Read our BYOD guide to get an understanding of key aspects to look for when choosing the right BYOD solution here.

Copying & Scanning

Our unique and user-friendly solution removes all complexity and staff involvement from the copying, scanning and subsequent payment process. Our Copy & Scan solution can run on the Multifunction Printer’s (MFP) display screen or a tablet connected to the printer. Users are not required to to create usernames, accounts or passwords and are provided clear and simple settings to allow them to easily personalize their scan or copy jobs. You can watch a short video of our simple copy flow here.

PC Printing

Our cloud-based printing solution allows users to easily print and pay any file type from your public PCs. Our PC printing was designed to follow the standard printing process everyone is already familiar with, but with the addition of our integrated electronic payment options and simplified settings, making the experience easy and convenient for all library visitors.

Why is Princh perfect for libraries?

printing solution for libraries

A unique solution without accounts

Our cloud-based solutions were developed with the typical library user in mind; that’s why we created an incredibly intuitive and simple user interface to make the process user-friendly for both your library visitors and library staff.

Our self-service solution also:

  • Requires NO user accounts or passwords
  • Allows library visitors to easily print, copy, scan and pay from their own devices
  • Comes with integrated electronic payment, including Apple Pay and Google Pay
  • Requires no additional apps or software
printing solution for libraries

A solution with integrated electronic payment

Our software has integrated electronic payment which allows users to easily pay from any device. Additionally, there’s no need to set up payment agreements or provide POS (Points of Sales) hardware to accept transactions via cash, credit/debit cards, Apple Pay, Google Pay and various payment apps.

Pricing for your library

Our simple pricing model was designed for libraries of all sizes and budgets. Everything – from installation to support – is included in the price.

Get pricing information

A Cloud-Based Solution

Explore Princh in more detail

What are the benefits of Princh?

Download our in-depth guide to learn about all our products and the benefits they offer for your library!

Learn more

How does Princh work?

Take advantage of our comprehensive interactive guides to experience how our products work!

Learn more

Pitch Princh at your library

Get all the information you and your boss need to understand why Princh is the ideal choice for your library!

Learn more

What do our customers say?

With over 1000+ and counting locations using Princh worldwide, see why libraries across the world are confidently choosing us as their printing, copying, scanning, and payment solution.

Read more from libraries using Princh

“It is a librarian’s dream! The document is literally waiting for the patron even before they get here! We love Princh and so do our patrons!”

Jasper Public Library, USA

“Princh is an empowering tool for the whole community, but especially those that need to be flexible with their time… Quick, simple and convenient for all sections of the community.”

Sutton Council Libraries, UK

“If you want something self-service and reliable with minimum need for support hours, then go for Princh.”

Copenhagen Business School, DK

“Princh works well, customer service is great, and tech support has been pretty much perfect.”

Three Rivers Library System, USA

“It is so user-friendly it is almost embarrassing that no one came up with it before. Simple, easy to use, easy to explain, and any troubleshooting queries are answered almost immediately!”

Squamish Public Library, CA

“Princh was the only printing solution that could help us offer a better service to our users and do it at a fair cost.”

Horten City Library, NO

“We use Princh because it is simple and easy!”

The Royal Borough of Kensington and Chelsea, UK
Sustainability

Sustainable printing with Princh

Our solution was founded based on the sharing economy, to make printing and payment simpler and to reduce CO2 emissions. See how our solution reduces your community’s environmental footprint by clicking below.

Become sustainable with Princh

Sustainability

IT and Princh facts

Is the data safe?

Yes. All data transmissions are end-to-end encrypted, both in transit and rest. Payments are securely processed through PCI level 1 payment processor.

Will Princh work with our current set up?

Yes. Princh does not directly affect or disrupt any other tasks managed by the server. With libraries using Princh worldwide, we have not encountered any LIS which cannot run seamlessly alongside our solution.

What kind of server is required for Princh?

Any non-public access PC on the same network as the printer(s), with a stable internet connection can be used as a server. Princh does not require a dedicated server and can be used in a virtual environment.

IT Facts

Will our IT team be in control of Princh?

Yes. IT can control all printing through the administrator’s login to the Admin Panel which allows IT to monitor all printers and print-jobs over all sites.

What if our library doesn’t have in-house IT?

No problem! Princh’s Customer Success team is constantly monitoring the systems and provides support at no extra cost.

Download our technical requirements

Frequently asked questions

Will there be staff training?2018-12-14T12:58:49+01:00

We have a complete set of materials including online tutorials to train your staff. If you would like us to do a training session for you, please get in touch with us.

Where are the services managed from?2018-12-13T11:45:07+01:00

Where are the services managed from?

Aarhus, Denmark

What payment options does Princh offer?2022-10-11T15:44:43+02:00

With Princh, you automatically get access to offering users a range of electronic payment options. Princh continuously adds more payment methods as they become available and popular. Current payment options include credit and debit cards, Apple Pay, Google Pay, VIPPS, MobilePay, Swish, and cash.

What languages are supported by Princh?2021-11-22T11:13:27+01:00

We currently support English, Danish, Swedish, Norwegian, Finnish, Latvian, German, French, Spanish, Portuguese, Russian and Arabic.

More languages are added on a continuous basis!

What is BYOD (Bring Your Own Device) self-service printing?2020-03-04T16:10:06+01:00

Bring Your Own Device self-service printing refers to the process that allows users to submit print jobs from any device. Read our guide here to understand how BYOD self-service printing works and to identify the key aspects you need to consider before implementing a self-service printing solution.

What does our library need to do to be able to accept electronic transactions and what are the fees associated with this?2018-12-13T11:41:59+01:00

Princh has already set up global payment gateway and acquirer agreements to process electronic payments and because these payment options are integrated within our software, there is no need to set up, maintain or have any card terminals at your library. Due to our global payment provider agreements, we are able to offer very low transaction fees starting at €0,02 + 1.25% of the transaction value.

We have really old printers at our library. Will we need to buy wireless printers to use Princh?2018-12-13T11:42:30+01:00

No! Princh will work with any printers that you currently have, regardless if they have wireless printing capabilities.

How many printers can we use with Princh at one library? Do you charge extra for additional printers?2018-12-13T11:42:20+01:00

There is no limit to the number of printers that you set up with Princh at your library and there is no additional charge per printer.

How is data protected between the user’s device and the service?2022-02-15T10:11:37+01:00

All data transmissions are end-to-end encrypted, both in transit and rest. Documents aren’t stored for more than 24 hours during which time it’s protected by having a UUID of 40 characters.

Have your libraries’ revenue increased after using Princh?2018-12-14T15:10:24+01:00

With Princh, there is the guarantee that no one will be printing without paying. Our customers have found that when comparing Princh with their previous solution when patrons paid after collecting their print jobs from the printer, that they have now increased their printing revenue by up to 50% as it requires payment before printing and therefore no paper waste as well.

Also, since the electronic payment is integrated into the software, this allows all locations to be able to offer electronic payment with no additional set-up cost or fees. On top of that, we hold the payment gateway and the acquirer agreements for you and have extremely low transaction costs.

Does your solution integrate with coin machines?2018-12-13T11:41:32+01:00

No, Princh does not integrate with coin machines. Princh makes it easy to pay electronically while still offering cash payments at the counter.

Do you need to integrate with our Library Management System (LMS)?2018-12-13T11:44:43+01:00

Princh does not need to interface with any LMS. One of the strengths of Princh is that it does not require user accounts to print/pay.

Can staff still print like normal to a Princh-enabled printer?2022-05-13T14:54:08+02:00

Yes!

Princh can still allow staff members to submit print jobs to the printer(s) as they’re used to.

Can patrons print from home and pick up at the library when ready?2018-12-13T11:44:07+01:00

Yes. Patrons can submit and pay for print jobs from home and release them at the library (requires an Android tablet next to the printer running the Princh manual release feature).

Where are the documents stored?2020-03-05T09:37:40+01:00

Princh temporarily stores data on AWS hosted on Amazon’s secure data centers in Frankfurt. Information on AWS cloud security can be found by following this link: https://aws.amazon.com/security.

What operating systems can we use with Princh?2020-03-04T16:42:02+01:00

We support Windows and Linux operating systems.

Is it possible to have different permission levels for users of the Admin Panel?2020-03-05T09:38:44+01:00

Yes! You can create accounts with different rights for various members of staff. Admins are able to change pricing, printer setups etc. Normal staff users won’t have access to such settings.

How long are the print jobs stored for?2020-03-04T16:44:33+01:00

Documents are kept for up to 24 hours in order to enable the resend functionality from the administration panel.

How does “Print with password” work?2020-03-05T09:51:15+01:00

“Print with password” is staff’s method to print without paying. Staff can set a password they can use to print without paying for the print job – typically used for testing or helping a user to print.

There will still be a cost of the normal fee to Princh for the print job. “Print with password” is unavailable on mobile devices as it requires that Princh Hosts, such as library staff, enter codes on privately owned devices.

How does the “Release print” function work?2020-03-04T16:42:23+01:00

If a user chooses this option as payment, a window will appear asking for a name and instructing them to go to the reception. When the user has typed in their name, they can go to the reception and pay for their print job. The staff can release the print job from the Admin Panel and receive payment in cash – all without having to leave the reception.

When you push “Release” the print job will be sent to the printer and you can follow its status under “Print Jobs” 

How does the “cash payment” option work?2020-03-05T09:50:53+01:00

When users submit a print job, they can choose to pay by cash (if you want to enable this feature).

If a user chooses this method of payment, a window will appear asking for the user’s name and instructing them to go to the staff counter and pay for their print job. Staff members will be able to see the price of the user’s print job(s) in the Princh Administration Panel. Upon payment to the staff, the print job(s) can be released via the Administration Panel. When the staff members click “Release”, the print job will be sent to the printer and they can follow its status under “Today’s activity”. The user will then collect the print job at the printer.

There are no transaction fees for cash payments. Cash payments can be monitored in the administration panel that you have access to and in the account statement you receive quarterly.

How does Princh work for smartphones and tablets?2020-03-05T09:37:18+01:00

Download the Princh app via Google Play or the Apple App Store. Choose the document you want to print, share with Princh, choose print settings and pay. It’s that easy! (See detailed guide: iOS and Android setup).

Can we use Princh in a virtual environment?2020-03-04T16:12:05+01:00

Yes, Princh works on virtual environments (Windows Terminal server, Citrix, VM ware etc.).

Can the Princh client software be deployed with standard deployment tools?2020-03-04T16:38:53+01:00

Yes, the Princh software package is easy configurable for various deployment tools.

Can staff open the print documents and be able to see what was printed?2020-03-04T16:42:58+01:00

No! Documents cannot be opened by staff in the administration panel. You will only be able to see the document name.

What is included in a subscription of Princh?2018-12-14T13:16:34+01:00

With a subscription of Princh you get installation, staff-training materials, support, continuous updates, integrated electronic payment setup and promotional materials to make potential visitors aware of your printing services.

What does our library need to do to be able to accept electronic transactions and what are the fees associated with this?2018-12-13T11:41:59+01:00

Princh has already set up global payment gateway and acquirer agreements to process electronic payments and because these payment options are integrated within our software, there is no need to set up, maintain or have any card terminals at your library. Due to our global payment provider agreements, we are able to offer very low transaction fees starting at €0,02 + 1.25% of the transaction value.

How does our library receive the electronic funds when patrons pay electronically?2020-06-16T10:30:58+02:00

Princh will transfer all electronic funds to the library (minus the transaction fees for the payment provider) on a quarterly basis with a detailed account statement including a breakdown of all printing activity. You must provide us with your IBAN and SWIFT bank information or equivalent for an international transfer.

Have your libraries’ revenue increased after using Princh?2018-12-14T15:10:24+01:00

With Princh, there is the guarantee that no one will be printing without paying. Our customers have found that when comparing Princh with their previous solution when patrons paid after collecting their print jobs from the printer, that they have now increased their printing revenue by up to 50% as it requires payment before printing and therefore no paper waste as well.

Also, since the electronic payment is integrated into the software, this allows all locations to be able to offer electronic payment with no additional set-up cost or fees. On top of that, we hold the payment gateway and the acquirer agreements for you and have extremely low transaction costs.

Will we need another server?2021-06-14T16:23:47+02:00

99% of our customers have set up Princh on existing hardware so no need to get a new server. If you’re unsure about how to set up Princh in the best possible way for your library, you can book a session to talk it over with a technical support team member of Princh: HERE.

Will we need a new printer?2018-12-13T13:03:18+01:00

No – Princh is printer agnostic which means we work with any printer brand/model.

We have really old printers at our library. Will we need to buy wireless printers to use Princh?2018-12-13T11:42:30+01:00

No! Princh will work with any printers that you currently have, regardless if they have wireless printing capabilities.

We don’t have a dedicated print server, is this necessary in order to use Princh?2021-05-28T14:23:36+02:00

No, however, we do recommend installing the Princh server software on a stable computer that isn’t used for daily interactions by staff or users.

How many printers can we use with Princh at one library? Do you charge extra for additional printers?2018-12-13T11:42:20+01:00

There is no limit to the number of printers that you set up with Princh at your library and there is no additional charge per printer.

How long will the installation take?2018-12-12T11:21:54+01:00

The server installation takes around 15 minutes. The installation of Princh for Public PCs can be done manually with a one-click installer (two minutes per computer), or you can use your deployment software to perform the installation for your entire network. Princh can be up and running in less than a day.

Does Princh have a Referral Program?2022-09-30T14:33:07+02:00

Yes, we have a Referral Program that you can find here: princh.com/referral-program. Currently, our referral program is only for libraries in North America.  

What type of reward do I get?2022-09-30T15:00:06+02:00

For a successful referral, you will be rewarded a $35 discount on your next Princh subscription.     

Does my referral also get a reward?2022-09-30T15:05:53+02:00

Yes, the library you referred will receive the same reward as you.

Is there a deadline for my referral to become a customer to get the reward?2022-09-30T14:43:39+02:00

Yes, your referral must become a customer of Princh no later than 3 months after the referral has been made.

When and how will I get the reward?2021-04-22T13:08:27+02:00

When the library you referred has made the full payment and became a customer of Princh, we’ll inform you about your reward and it will be applied to your next subscription.

How will I know if my referral turns into a customer?2022-09-30T14:47:40+02:00

We have set an internal process to track all referrals. We will contact you if your referee has become a Princh customer. 

What happens if the person I referred was already referred by someone else?2022-09-30T15:01:53+02:00