Information security overview

Learn why Princh is the printing and payment industry leader in information security!

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Designed with privacy and security at its core

While other solutions may add security features as an afterthought, Princh is developed with privacy and security by design and default principles.

Our solution ensures that your users can print, copy, scan, and pay simply and securely, while helping your organization be GDPR compliant and mitigate risks.

For users

No identification
There are no user accounts, emails, or names required to use the service.
Contents remain private
Neither Princh nor any third party can access the content of print jobs.
Documents are auto-deleted
Documents are automatically deleted from the system after 24 hours.
Fully encrypted
Scanned documents are stored on our servers, encrypted in both transit and rest.
No attachments
Only users can access and decrpyt their scanned documents, protecting the contents.

For organizations

Asymmetric encryption
Only your local print server can decrypt users’ documents, ensuring the users' privacy.
Document title masking
Document titles are permanently anonymized, keeping document titles private.
No printer drivers
Princh technology is driverless, meaning you do not have to manage any printer drivers.
ISO 27001:2022 certification
Princh was the first company in the industry to achieve this certification.
Always up to date
We handle all updates to maintain the highest level security in the industry.
No inbound communication
With Princh, you do not need to allow inbound communications in your firewall settings.
Granular access
Assign staff access to locations and tools on a strict need-to-have basis.
Single Sign-On
Centralize account management by using SSO to log into Princh's Administration Panel.
Audit logging
Comprehensive summary of system actions taken by staff to maintain transparency.
Explore our Trust Center for transparent documentation on our security, compliance, and privacy practices that support easier vendor assessments.
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A unique approach to security

Only the local print server can decrypt the users' files, malicious actors cannot

Locally managed decryption keys

When a user uploads a document to Princh, it immediately gets encrypted, right until it is printed out. The decryption key for that document is created and stored only on the local printer server or the designated printer.

As a consequence, neither Princh nor any third party can access the contents of documents submitted to Princh. This greatly reduces attack surfaces for malicious actors, making our solution much safer compared to traditional ones.
Locally Managed Decryption Keys

No file attachments

When someone scans a document with Princh, we do not just attach their scanned files to an email. Instead, we encrypt the documents and host them on our servers. The documents are only decrypted when the user fetches them via a link they receive.

Our scanning solution allows you to comply with modern privacy and security requirements while offering a convenient and straightforward user experience.
Users decrypt scanned documents by downloading them from our server
Document titles are masked, keeping potentially sensitive data hidden

Complete user privacy

Princh goes the extra mile to protect your users’ privacy. As there are no user accounts or logins, users never have to identify themselves to print.

Additionally, document titles are anonymized by default, meaning we only store the first five characters of the file name and its extension. Last, but not least, all processed documents are automatically deleted from the system after 24 hours.
Complete User Privacy

Questions & Answers

It means our information security management system is certified to one of the world’s most rigorous standards. Which means that we meet global best practices for data security, risk management, and regulatory compliance.

Yes. With cloud based pull printing every attached printing location must be able to download and process the content of any submitted file. This creates a potentially very large, global attack surface for malicious actors. Princh can manage unique decryption keys even at individual printers which guarantees that only the printer selected by the user can decrypt the user’s document.

Yes. Princh is developed with privacy and security by design and default principles to ensure compliance with data protection regulations like the EU's GDPR, CCPA, and other similar regulations.

Princh uses state-of-the-art asymmetric encryption, which ensures that nobody, not even Princh, can access the contents of the users' documents.

Yes, you do. When offering a public printing service you are responsible as a data controller to guarantee the privacy and security of the user’s personal data. This is true, no matter what vendor or solution you chose for delivering the service. If you are using Princh or a comparable solution, you need to have a data processing agreement. You need a DPA for any printing service, not just Princh. If users can print at your organization, you become responsible for their processed data. Without a DPA that clearly outlines how this data is processed, you are putting your organization at risk for when a data breach happens.

Upgrade the security of your printing services today with Princh!

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