Accessibility Statement and Evaluation Report For Princh Cloud Printing Solution

About the Evaluation

Report Creator
Legal and Compliance Department
Evaluation Commissioner
Not provided
Evaluation date
Thu Sep 19 2024

Executive Summary

Princh's web app has made notable progress towards accessibility, demonstrating a user-centric design with clear navigation and responsive functionality across devices. The team is committed to adhering to WCAG standards and actively seeks ways to improve accessibility features for all users.

Princh also values user feedback, suggesting a willingness to continually enhance accessibility based on real-world experiences. While there are areas for improvement, the existing foundation positions Princh's web app to become even more inclusive with targeted efforts.

Scope of the Evaluation

Website name
Princh WebApp
Scope of the website
The scope of Princh's website can be defined as follows: All web content of the public website of Princh located at https://princh.com. This includes all information related to their cloud-based printing solution, user guides, product demonstrations, customer testimonials, and resources for organizations that utilize Princh’s services. The evaluation will encompass all accessible pages and features available to users without requiring any accounts or logins.
WCAG Version
2.2
Conformance target
AA
Accessibility support baseline
The Princh website supports various web browsers, assistive technologies, and user agents to ensure accessibility for all users. Here’s a defined baseline of accessibility support based on common configurations: Supported Web Browsers and Assistive Technologies Google Chrome with NVDA: This combination allows users who rely on the NVDA screen reader to navigate and interact with the Princh website effectively. Mozilla Firefox with JAWS: Users can utilize JAWS, a popular screen reader, with Firefox to access content on the Princh site. Safari on macOS with VoiceOver: Apple users can leverage VoiceOver, the built-in screen reader, while using Safari to ensure a smooth experience on the Princh platform. Microsoft Edge with Narrator: The built-in Narrator feature in Edge provides accessibility support for users who prefer this browser. Internet Explorer (IE) with JAWS: Although not as commonly used today, IE users can still access Princh using JAWS for screen reading capabilities. Additional User Agents Mobile Browsers (iOS and Android): Princh's mobile app is designed to be accessible on both iOS and Android devices, ensuring that users can print, copy, and scan from their smartphones or tablets without barriers. Keyboard Navigation: The website supports keyboard navigation, allowing users who cannot use a mouse to interact with all functionalities effectively. These configurations align with the principles outlined in WCAG (Web Content Accessibility Guidelines) to promote inclusivity for all individuals, including those with disabilities.
Additional evaluation requirements
Not provided

Detailed Audit Results

Summary

Reported on 55 of 55 WCAG 2.2 AA Success Criteria.

All Results

1 Perceivable

1.1 Text Alternatives
Success Criterion Result Observations
1.1.1: Non-text Content
Entire sample

Result: Not present
1.2 Time-based Media
Success Criterion Result Observations
1.2.1: Audio-only and Video-only (Prerecorded)
Entire sample

Result: Not present
1.2.2: Captions (Prerecorded)
Entire sample

Result: Not present
1.2.3: Audio Description or Media Alternative (Prerecorded)
Entire sample

Result: Not present
1.2.4: Captions (Live)
Entire sample

Result: Passed
Entire sample

Observations:

The captions (CC) can be generated when the user accesses the content via YouTube.
1.2.5: Audio Description (Prerecorded)
Entire sample

Result: Not present
1.3 Adaptable
Success Criterion Result Observations
1.3.1: Info and Relationships
Entire sample

Result: Passed
1.3.2: Meaningful Sequence
Entire sample

Result: Passed
1.3.3: Sensory Characteristics
Entire sample

Result: Passed
1.3.4: Orientation
Entire sample

Result: Passed
1.3.5: Identify Input Purpose
Entire sample

Result: Passed
1.4 Distinguishable
Success Criterion Result Observations
1.4.1: Use of Color
Entire sample

Result: Passed
1.4.2: Audio Control
Entire sample

Result: Passed
1.4.3: Contrast (Minimum)
Entire sample

Result: Passed
1.4.4: Resize text
Entire sample

Result: Passed
1.4.5: Images of Text
Entire sample

Result: Passed
1.4.10: Reflow
Entire sample

Result: Failed
Entire sample

Observations:

Observations:

Text wrapping is only used where it can be done without negatively affecting the layout to an extent where it becomes difficult for the user to navigate. We believe that in many cases it is best for the user that the text retains its position and size.

It must be considered that we do not have large sections of text in the app that the user has to read. Princh's longest text section is 31 words, and that's in the worst case. The second-longest text section is 13 words. The third-longest is 11 words.
1.4.11: Non-text Contrast
Entire sample

Result: Not present
1.4.12: Text Spacing
Entire sample

Result: Passed
1.4.13: Content on Hover or Focus
Entire sample

Result: Not present

2 Operable

2.1 Keyboard Accessible
Success Criterion Result Observations
2.1.1: Keyboard
Entire sample

Result: Passed
2.1.2: No Keyboard Trap
Entire sample

Result: Passed
2.1.4: Character Key Shortcuts
Entire sample

Result: Not present
2.2 Enough Time
Success Criterion Result Observations
2.2.1: Timing Adjustable
Entire sample

Result: Not present
2.2.2: Pause, Stop, Hide
Entire sample

Result: Not present
2.3 Seizures and Physical Reactions
Success Criterion Result Observations
2.3.1: Three Flashes or Below Threshold
Entire sample

Result: Passed
2.4 Navigable
Success Criterion Result Observations
2.4.1: Bypass Blocks
Entire sample

Result: Not present
2.4.2: Page Titled
Entire sample

Result: Passed
2.4.3: Focus Order
Entire sample

Result: Passed
2.4.4: Link Purpose (In Context)
Entire sample

Result: Passed
2.4.5: Multiple Ways
Entire sample

Result: Not present
2.4.6: Headings and Labels
Entire sample

Result: Passed
2.4.7: Focus Visible
Entire sample

Result: Passed
2.4.11: Focus Not Obscured (Minimum)
Entire sample

Result: Not present
2.5 Input Modalities
Success Criterion Result Observations
2.5.1: Pointer Gestures
Entire sample

Result: Passed
2.5.2: Pointer Cancellation
Entire sample

Result: Passed
2.5.3: Label in Name
Entire sample

Result: Passed
2.5.4: Motion Actuation
Entire sample

Result: Not present
2.5.7: Dragging Movements
Entire sample

Result: Passed
2.5.8: Target Size (Minimum)
Entire sample

Result: Passed

3 Understandable

3.1 Readable
Success Criterion Result Observations
3.1.1: Language of Page
Entire sample

Result: Passed
3.1.2: Language of Parts
Entire sample

Result: Passed
3.2 Predictable
Success Criterion Result Observations
3.2.1: On Focus
Entire sample

Result: Passed
3.2.2: On Input
Entire sample

Result: Passed
3.2.3: Consistent Navigation
Entire sample

Result: Passed
3.2.4: Consistent Identification
Entire sample

Result: Passed
3.2.6: Consistent Help
Entire sample

Result: Not present
3.3 Input Assistance
Success Criterion Result Observations
3.3.1: Error Identification
Entire sample

Result: Passed
3.3.2: Labels or Instructions
Entire sample

Result: Not present
3.3.3: Error Suggestion
Entire sample

Result: Failed
Entire sample

Observations:

Observations:

Princh has error messages, but the error message is not readable for the screen reader when a wrong printer-ID is written in print.princh.com
3.3.4: Error Prevention (Legal, Financial, Data)
Entire sample

Result: Not present
3.3.7: Redundant Entry
Entire sample

Result: Not present
3.3.8: Accessible Authentication (Minimum)
Entire sample

Result: Passed

4 Robust

4.1 Compatible
Success Criterion Result Observations
4.1.2: Name, Role, Value
Entire sample

Result: Passed
4.1.3: Status Messages
Entire sample

Result: Passed

Sample of Audited Web Pages

  1. Princh solution - https://print.princh.com
  2. Home Page - https://princh.com
  3. Princh's blog - https://princh.com/blog/
  4. Testimonials - https://princh.com/customers-printing-stories/
  5. Princh's products - https://princh.com/products

Web Technology

HTML,CSS,JavaScript,PDF

Recording of Evaluation Specifics

Not provided