Legal Documentation & Policies
Princh Website Privacy Policy
Version 2.0
As a visitor, blog subscriber or customer browsing our website, this privacy policy applies to you. We at Princh A/S act as the “data controller” of your personal data, and we are committed to safeguarding the privacy of our website users. This website complies with the European General Data Protection Regulation for user privacy.
Read this Privacy Policy to learn more about the way we collect and how we process your personal data. If you are our customer, please also check the contract agreement for more details on how we process end-user data.
1. How to get in touch with us?
If you have any questions regarding this privacy policy and the way we enforce it, you may contact us in the following ways:
You may submit inquiries at privacy@princh.com or by submitting a form here.
For UK Users:
Pursuant to Article 27 of the UK GDPR, Princh has appointed a UK Data Representative:
- Representative: GDPR Rep
- Address: 3rd Floor, 86-90 Paul Street, London EC2A 4NE
- Email: info@gdprep.org
For Swiss Users:
In accordance with Articles 14 and 15 of the Swiss nFADP, Princh has appointed a Swiss Data Representative:
- Representative: GDPR Rep
- Address: Andreaspark, Hagenholzstrasse 56, 7th Floor, Zurich 8050
- Email: info@gdprep.org
2. How and when do we collect information?
Princh collects your information through two primary methods:
- Directly from You: When you voluntarily provide information, such as filling out registration forms on our website, subscribing to our blog newsletter, or submitting contact forms.
- Indirectly from Other Sources: We may occasionally obtain information about you from reputable third-party sources. These sources may include:
- Public databases
- Social media platforms (only with your consent and in accordance with their privacy policies)
- Trusted partners
We ensure that any third parties we work with are legally permitted to share your information with us.
Examples of How We Collect Information:
- Website Interactions: When you visit our website, we may collect data about your browsing activity, such as pages visited and links clicked.
- Communications: When you communicate with us via email, chat, or phone calls, we will retain records of those interactions.
- Social Media: If you choose to share our content on social media platforms, we may collect information about your engagement (with your consent).
At Princh, we only collect the minimum amount of information necessary for the specific purpose it is intended for, and your privacy is paramount to us. We adhere to strict data security practices to protect your information from unauthorized access.
3. What information do we collect?
We collect two main types of information:
- Contact Information: When you voluntarily provide it through forms on our website (e.g., newsletter subscription, contact requests), we may collect details such as, but not limited to, your email address, name, company name, job title, phone number, preferred language, and country.
- Behavioral Information: When you visit our website, we may use cookies to gather data about your browsing activity. This information is generally anonymous and can include:
- Your IP address
- Geographical location
- Browser type and version
- Operating system
- Referral source (how you arrived at our site)
- Length of visit
- Pages viewed
- Website navigation paths
While these cookies do not contain personally identifiable information, if you choose to fill out a form on our website, we may link your behavioral data with the contact information you provide.
Cookie Management:
You have control over cookies through your browser settings. You can delete existing cookies and prevent new ones from being stored. Please note that disabling cookies may affect some website functionality and require you to manually adjust preferences during subsequent visits. For detailed information on cookie management, please refer to aboutcookies.org and our cookies statement.
4. What is our legal basis for processing?
We process your data based on one or both of the following legal grounds:
Legitimate Interests:
We may process your data when it is necessary for our legitimate business interests, provided these interests do not outweigh your rights and freedoms. Examples of such legitimate interests include:
- Delivering Princh products and services: This includes processing your requests, managing subscriptions, and providing technical support.
- Responding to your inquiries and requests: We need to process your contact information and other details you provide to effectively address your questions and concerns.
- Developing and improving our products and offerings: Analyzing user behavior and preferences helps us create better products and features that meet your needs.
- Understanding how users interact with our website: This allows us to enhance website functionality, navigation, and overall user experience.
- Gaining insights into user preferences: By analyzing data about how you use our products and services, we can tailor content and recommendations to make them more relevant to you.
- Ensuring the security and integrity of our systems and data: Processing data helps us identify and prevent potential threats, protecting both your information and our own systems.
Performance of a contract:
The processing of personal data is necessary for the performance of contractual obligations between Princh and its customers (including but not limited to public libraries, hotels, and partners). Such processing may also be a prerequisite for entering into new contracts with Princh
5. Why do we use your information?
- To understand your needs and improve our products;
- To research and develop new products;
- To personalize the website and provide content and features that match your profile;
- To help protect the safety of our website visitors;
- To send you technical notices, updates, security alerts and other support and administrative messages;
- To provide support services to our customers;
- To send you relevant information about our products and offers and provide other news and information that you requested or that we think will be of interest to you;
- To monitor and analyze your website usage, and activities in connection with our products.
6. Who has access to the data we are processing?
Princh does not sell, trade or transfer to outside parties any personally identifiable information. Still, we may release information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights.
To properly function as a company, Princh uses trusted third parties who assist us in operating our website, conducting our business, managing our contact base, communicating with you or offering our products to you. Such trusted parties may have access to personally identifiable information on a need-to-know basis and will be contractually obliged by a Data Processing Agreement to keep your information confidential. Examples of providers we use may include, but are not limited to:
I. Website Infrastructure & Functionality:
- Unoeuro (owned by Simply.com): Provides web hosting services, enabling Princh to deliver website content and product information.
II. Customer Relationship Management & Marketing:
- HubSpot: Facilitates the collection of customer inquiries and manages the contact database. Used to provide personalized product information and relevant offers based on user profiles.
III. User Experience Enhancement:
- AddThis: Enhances website personalization and provides social media sharing options for users.
IV. Data Analytics (Privacy-Focused):
- Plausible: Enables data analysis to gain insights into website usage while prioritizing user privacy.
V. Cookie Consent Management:
- Cookietbot: Scans the Princh website to identify and categorize cookies and tracking technologies. Automatically blocks these technologies until visitors provide explicit consent, ensuring compliance with privacy regulations.
If you are submitting your contact information from Australia or New Zealand, we may share your data with our contracted business partner, Intelligent RFID Solutions, to fulfil your requests and provide the best possible service in these regions.
Princh A/S is committed to protecting your personal data. We may engage third-party service providers located in various countries (such as the United States, Netherlands, Ireland, Denmark, etc.) to assist us in delivering our services. While these countries may have different privacy laws than those in your jurisdiction, we ensure that all data transfers are conducted in accordance with appropriate safeguards.
Specifically, we utilize standard data protection clauses adopted or approved by the European Commission to govern these transfers. These clauses provide a legally binding framework for ensuring adequate protection of your personal data when it is transferred outside the European Economic Area (EEA).
7. How to access your personal data?
We understand the importance of your data privacy. Princh is committed to transparency and giving you control over your personal information.
You have the right to access, verify, correct, or delete the personal data Princh holds about you. To make a request:
- Contact Us: Email us at privacy@princh.com. If you are located in the UK or Switzerland, you can also contact one of our designated Data Representatives.
- Verification: For security purposes, we may require proof of identity before disclosing any information. This may include your email address and, in some cases, your physical address.
Upon receiving a valid request, Princh will provide you with a readable copy of the personal data we hold about you within a reasonable timeframe, subject to applicable legal exceptions.
You can also contact us using the same method above to change, correct, or delete your personal information controlled by Princh regarding your profile at any time.
Please be aware that if you have shared information with others through social media channels, that information may remain visible even if your Princh account is deleted.
You can unsubscribe from receiving marketing emails from us by clicking the “unsubscribe” link at the bottom of any email or by sending an email to privacy@princh.com. Once you unsubscribe, you will no longer receive marketing emails from us unless you provide consent again by opting into receiving communication.
8. How long do we keep your data for?
Princh will not retain your personal information longer than necessary. We will hold on to the information you provide for as long as is necessary to be able to provide the services that you requested.
We regularly review and update our practices to ensure the best possible protection of your data. For any questions regarding this Privacy Policy or your interactions with our services, please do not hesitate to contact us.