Why Lapeer District Library chose Princh

The Lapeer District Library is a seven-branch library system that operates in rural mid-Michigan. We serve over 60,000 residents of Lapeer County and have over 20,000 registered patrons. Many of our branches are in small townships and villages, so access to information through books, media and the internet is important to our patrons.

The library’s mission is “to serve as a community resource, gathering place and educational hub and to be the community’s destination for education, technology and connections.”

Our Technology Committee had been wanting to offer patrons the option to print directly from their device for a long time. Many of the programs we investigated were extremely costly and would mean an entire overhaul of our system.

We also wanted to be able to offer this service at all seven of our branches, which proved to be a difficult hurdle. Princh was brought to the attention of our Director, who passed it on to our technology committee, and we set up a meeting with the group. We were all taken aback by how easy and efficient the whole process seemed. I think in the beginning some of us were even skeptical because it seemed too good to be true.

We wanted a system that would allow direct printing from devices at all of our branches and was easy for staff to use and Princh was exactly what we were looking for.

Princh was very easy to install. We had one person working on it on our end; all he had to do was set up the printers in the cloud. We did not have to inconvenience any patrons and our printers never went down during the installation.

We did a small tutorial for staff to learn it and it has been up and running at all of our branches ever since. We have run into very few problems since installing it, but when we have, the Princh support team has been helpful and very responsive.

Having Princh at our library has become a valuable service we can offer to the people of Lapeer County. Sometimes patrons cannot access what they need to print through our computers and having the ability to print from any device directly to our printers through.

Princh is a great tool we can use to help them. This is a great tool to help serve people who don’t ordinarily use the library or our less regular patrons, who are in a rush and just need quick help. I think what we enjoy most about Princh as staff members is the ease of the product and that it’s filling a need for patrons we previously couldn’t offer.

Just being able to offer direct printing from a device shows that we are committed to advancing and bettering our community through technology.